Privacy Policy

This policy explains how AIOS Labs handles information submitted through this website: what is collected, why it is collected, how long it is kept, and what choices you have.

It applies to this website. It does not cover any separate agreement you may enter into with us, which would set out its own terms.

We collect the information you choose to give us. Nothing on this website asks for more than is needed to answer an enquiry properly.

Where you use the contact form, that may include:

• Your name
• A work email address we can reply to
• Your company name
• Your website address
• A description of what you are trying to improve
• An indicative marketing spend range, if you choose to give one
• The area of work you are interested in
• Any additional context you choose to add

Information submitted through this website is used to:

• Respond to your enquiry
• Understand and evaluate what a project would involve
• Communicate with you about the services you have asked about
• Improve this website and the experience of dealing with us

The contact form is the only place on this website that asks you for information about yourself or your business. Everything in it is optional except the fields marked as required, which exist so that an enquiry can actually be answered.

What you submit is sent to the destination configured for enquiry delivery. Where no delivery destination is configured, the form tells you plainly that your enquiry has not been sent, rather than reporting a success that did not happen.

Do not use the form to send sensitive personal information. It is intended for business enquiries.

The website may use technologies necessary for functionality and, where enabled, analytics or similar tools.

Most browsers let you control or block these technologies through their own settings. Blocking them may affect how parts of the website behave.

Operating a website involves third-party services — hosting and delivery infrastructure among them — and information may be processed by those services as part of making the site work.

We use such services only where they are needed to operate the website or to handle an enquiry you have sent us. We do not sell your information.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, and meet legal obligations.

Where information is no longer needed for any of those purposes, it is deleted or anonymised.

We take reasonable measures to protect information submitted through this website against loss, misuse and unauthorised access.

No method of transmitting or storing information over the internet is completely secure, so we cannot guarantee absolute security.

Depending on where you are located, you may have rights regarding access, correction, deletion or other handling of your personal information.

If you would like to exercise any such right, contact us and we will respond in line with the law that applies to your request.

This policy may be updated as the website, our services or our legal obligations change.

The current version is always the one published on this page. Where a change is significant, we will make that clear on the page itself.

Direct privacy contact details pending verification.

Verified contact channels are published on the contact page as they are confirmed. Until then, the contact form is the route for enquiries.